WinTrillions Lottery FAQs

Frequently Asked Questions

  • How does it work?

    WinTrillions allows you to play the richest and most exciting government-licensed lottery games from around the world. You can play the lotteries, syndicates or Millionaire Raffles anytime you like from the comfort of your own home. back to top
  • Does WinTrillions play the lottery for me?

    No, WinTrillions is a messenger service that offers you a subscription. Once you pay for your subscription, WinTrillions will purchase lottery tickets in your name. Our representatives will actually go to an official lottery retail store and buy a ticket on your behalf. Before the draw we will send you an email with the numbers you are playing. back to top
  • What are the advantages of playing with WinTrillions?

    1. You can play the lottery at any time from the comfort of your own home.
    2. You don’t have to be physically present in the country where the lottery is based.
    3. You can pay using your credit or debit card, plus a number of other methods that we offer.
    4. If you win up to $600, we’ll collect the money on your behalf and it can either be credited to your account or paid into your bank account.
    5. When you win over $600, we can either send you the winning ticket or our Winners Support Team will help you to claim your winnings.
    6. The price of your subscription is all you pay to WinTrillions. You keep 100% of any prize money you win.
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  • How do I play with WinTrillions?

    It’s simple. Choose your lottery, decide how you long you want to play for and make your payment, then leave the rest to us. We’ll confirm that your tickets or syndicate membership have been purchased and we’ll even let you know when you win. back to top
  • How will my tickets arrive?

    We'll send you an email with your ticket numbers. You can view all your tickets within your WinTrillions account page. The actual tickets will be held in a safe deposit box for your security. back to top
  • How do I checkout and confirm my order?

    1. Once you have selected all of the subscriptions you want, click on the Checkout button.
    2. You will see a summary of the games you have chosen and the amount of time you wish to play for. Check this information is correct.
    3. Click on ‘Confirm and Pay’ and you will be taken to our secure payments page. The simplest way to pay is with a credit or debit card, but there are various other options you can select.
    4. As soon as your payment is received by WinTrillions you will receive a confirmation email from us summarising your order.
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  • When is the best time to place my order?

    All subscription requests must be placed at least 24 hours before the first draw you want to play. For syndicates, the same rule applies, but you need to sign up 24 hours before the first draw of the week in your chosen syndicate. If for any reason we are unable to enter you into a draw you have requested you will not be charged for that draw. back to top
  • When is my subscription activated?

    As soon as your payment can be verified, your subscription will be activated and we will do everything we can to include you in the next lottery draw or syndicate. You will be notified via email when your subscription is active. back to top
  • Can I choose the numbers I play?

    Yes, you can select the numbers you want for individual lottery tickets. However, we recommend the QUICK PICK option where the computer randomly picks your numbers. back to top
  • How do I know what numbers I'm playing?

    Before each lottery draw you will receive an email with the numbers you are playing. All of your plays can be viewed in your WinTrillions account. back to top
  • How is my subscription guaranteed and how do I know that tickets are bought on my behalf?

    WinTrillions was established and incorporated under the laws of the State of California. You immediately receive a payment notification via email, backed by our company and your credit card company. Once your payment is confirmed you will receive an invoice that confirms your subscription and approves the transaction. Finally, while your subscription is active you will receive an email with the numbers of your tickets for each draw. For syndicates, tickets may be viewed in your WinTrillions account. back to top
  • What if I don't receive my ticket?

    When you subscribe to our service you will receive a username and password to access a special area of our website where you will be able to see your tickets at any time. If you don't receive our emails please contact us immediately and let us know. We will resend your ticket or you can provide us with a new email address. Please remember to keep your email address updated. back to top
  • How can I find out the lottery results?

    WinTrillions will publish lottery results on our website as soon as possible after the official results are released. You can also check the results on the official websites of each of the lotteries or why not sign up here for our free Email Alerts. back to top
  • How do I know if I’ve won?

    There are numerous ways you can find out if you’ve won:
    1. We will always send you an email when you win
    2. For prizes over $600 a member of our Winners Support Team will call you personally
    3. You can also check the lottery operator’s own website
    4. Lottery numbers will be published on the WinTrillions website
    5. You can sign up for free Email Alerts here
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  • What happens when I win?

    1. Lotteries and Raffles: All prizes won that are below $600 are claimed on your behalf and credited to your WinTrillions account. Any prize won above this level is handled on a case by case basis according to the rules of the individual lottery or raffle. Where possible WinTrillions claims the prize money on your behalf, however if you prefer to handle your own claim or local rules prevent us from doing so, then we help to facilitate your winning claim by transferring the ticket to you and helping you to claim your prize. We have a Winners Support Team who help our customers to do this and so far we have had thousands of winners who have successfully received prizes ranging from as little as $10 right up to millionaire jackpots.
    2. Syndicates: As the lottery syndicate manager, WinTrillions will claim the winnings on behalf of all syndicate members. Payment of syndicate winnings up to $600 will be made directly to your WinTrillions account. For prizes over $600 payment may be made direct into your WinTrillions account, with a cheque or via bank transfer, according to your personal preferences and in line with local banking laws. We have a Winners Support Team who help our customers to do this and so far we have had thousands of winners who have successfully received prizes ranging from as little as $10 right up to millionaire jackpots.
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  • Does WinTrillions share in the prize money?

    WinTrillions does not share in the prizes our customers win, nor do we claim ownership of the tickets we purchase on your behalf. You are guaranteed to receive 100% of the prize money when you win. back to top
  • Does WinTrillions charge any fees for winnings?

    We do not charge any commissions or fees on any prizes our customers win. The price of your subscription is all you will ever pay to WinTrillions. back to top
  • What will it cost to have the winnings sent to me?

    We will never charge you to claim your prize, although if we send your prize money via bank transfer your bank may charge you a small fee for receiving the funds into your account. back to top
  • Will I have to appear in person to collect my prize?

    Whenever possible we will claim the prize on your behalf, however for larger prizes some lottery commissions insist that you be present in order to claim it. Where this is the case, our Winners Support Team will help you to make the necessary arrangements if required. back to top
  • Do I have to pay taxes if I win a prize?

    There are two types of taxes that can be applied to a lottery game prize.
    1. Taxes in the country or state of origin of the lottery: Taxes determined by the local / federal authorities in the jurisdiction the ticket is issued. These taxes are deducted by the local lottery organization before making the payment to the winner.

      US Lotteries: The taxes depend on the state in which the tickets are purchased. Taxes are different in each state, there may be national taxes, and in some cases there are even taxes applied by the city in which the ticket was issued.

      South American and European lotteries: If they have taxes, they depend on the country where the ticket is purchased, and they are deducted prior to the payment of the prizes.

      Lottery prizes from Australia, Canada, France, Ireland and the UK are tax-free
    2. Taxes in the home country of the winner: They are taxes on lottery winnings determined by the player country of residence. Local taxes differ according to the legislation of each country and are the responsibility of the player, so we suggest that in case of winning a big prize, verify the information with local authorities.
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  • Is your company responsible for paying a prize?

    No, WinTrillions is not related directly or indirectly to any lottery commission or operator. We offer a Messenger Service only, buying tickets on your behalf. Our primary responsibility is to hand you your winning ticket or any winnings that we have collected on your behalf. Our company cannot be responsible for prizes that have not been collected for any reason. The responsibility to abide by the terms and conditions of the lottery and pay out on the prize lies exclusively with the lottery that issued the ticket. back to top
  • Who owns WinTrillions?

    WinTrillions is owned by Legacy Eight Curacao N.V. Since 2005 we have helped thousands of people to win on lotteries, syndicates and Millionaire Raffles all around the world. back to top
  • Does WinTrillions sell lottery tickets?

    WinTrillions does not sell or resell lottery tickets. We offer a messenger service, which means that you request a ticket or syndicate membership and we the tickets on your behalf at a government-licensed lottery retailer or agent. back to top
  • Is the WinTrillions service legal?

    Yes. WinTrillions is a messenger business, not a gambling business. We provide a legal, responsible Messenger Service to our customers. When you subscribe to our service, either individually or as part of a syndicate, we are buying the tickets on your behalf. back to top
  • Does Wintrillions have any ties to any lottery agencies?

    Neither WinTrillions nor any of its employees are related directly or indirectly with a lottery commission or operator anywhere in the world. back to top
  • Once I subscribe to WinTrillions, will my information be secure?

    Absolutely, we go to great lengths to protect your privacy. We use the latest 256-bit SLL technology to safeguard your personal data and payment information. All information about you and your winnings will be strictly confidential and we will never pass it on to third parties. back to top
  • When do the lottery draws take place?

    The lottery drawings included in our service occur according to the following schedule:
    1. Florida: Wednesdays and Saturdays at 11:00PM Eastern Time
    2. California: Wednesdays and Saturdays at 7:57PM Pacific Time
    3. New York: Wednesdays and Saturdays at 11:21PM Eastern Time
    4. Powerball: Wednesdays and Saturdays at 10:59PM Eastern Time
    5. Mega Millions: Tuesdays and Fridays at 8:00PM Pacific & Eastern Time
    6. EuroMillions: Tuesdays and Fridays at 08:00PM French Time
    7. SuperEnalotto: Tuesdays, Thursdays and Saturdays at 8:00 PM, Italian Time
    8. Gordo de la Primitiva: Sundays at 1:00PM, Spanish Time
    9. Oz Lotto: Tuesday at 6:28 PM Australian Time
    10. Super 7 Lotto: Friday at 9:30 PM, Canadian Time
    11. France Loto: Wednesdays and Saturdays at 8:40 PM, French Time
    12. UK National Lottery: Wednesdays and Saturdays at 7:30 PM
    13. Lotto 6/49: Wednesday and Saturday at 9:30PM, Canadian Time
    14. Powerball Australia: Thursday at 6:28PM Australian Time
    15. Mega Sena Lotto: Wednesday and Saturday at 8:00PM, Brazilian Time
    16. Eurojackpot: Friday at 8:00 PM, French Time
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  • Can I play US lotteries?

    Absolutely! If you are over 18 years old, you can buy US lottery tickets and syndicate shares with WinTrillions. There are no legal restrictions for any individual to play the US lotteries. You do not have to be a US citizen or resident to play. Anyone can use the WinTrillions service to play any lottery in the world, regardless of their citizenship or county of residence. back to top
  • What are VIP Loyalty Points?

    To show our appreciation to you for you choosing to play international lotteries with WinTrillions, you will be automatically enrolled into our VIP Loyalty Program. You will automatically receive VIP Loyalty Points every time you play. The VIP Loyalty Program means that for every lottery order, syndicate or Millionaire Raffle you play with WinTrillions you will earn VIP Loyalty Points. The more VIP Loyalty Points you get, the more we’ll give back to you. back to top
  • How do I become a WinTrillions VIP?

    It’s simple. All you need to do is sign up and make a purchase at WinTrillions. You will automatically join our VIP Loyalty Program – Play more, Earn more and Win more! back to top
  • How does the VIP Loyalty Program work?

    Every time you buy a lottery ticket, syndicate share or Millionaire Raffle ticket at WinTrillions we’ll give you VIP Loyalty Points. You receive 1 VIP loyalty Point for every $2 you spend. back to top
  • What can I use my VIP Loyalty Points for?

    You can redeem your VIP Loyalty Points to receive great discounts on lottery orders and subscriptions. If you have enough points, you will even be able to play and win lotteries, syndicates or Millionaire Raffles for free! You receive $1 off your purchase for every 25 points you collect. back to top
  • Where can I see how many VIP Loyalty Points I have?

    You can see how many VIP Loyalty Points you have accrued in your WinTrillions account. back to top
  • How do I redeem my VIP Loyalty Points?

    You will be given the option at the checkout to use your VIP Loyalty Points total as payment towards your order. Remember that VIP Loyalty Points cannot be used with any other discount offer or promotion. You can’t withdraw your VIP Loyalty Points cash, so you must spend it on lottery tickets or syndicate shares. back to top